e-Commerce Outsourcing Service
360 e-Commerce Outsourcing Service
．Manage all aspects of a brand’s digital operations
Brand.com operation．Product management．Marketing campaigns．B2C EC Channels Management．Commercial/Video production．Order processing/Customer service．Data analysis．OMO consulting
360 e-Commerce Outsourcing Service
Manage all aspects of a brand’s digital operations
Brand.com operation．Product management．Marketing campaigns．B2C EC Channels Management．Commercial/Video production．Order processing/Customer service．Data analysis．OMO consulting
Why do leading brands choose e-Commerce Outsourcing Service?
100+
Clients
75%
Growth in brand performance
91APP’s strategic and practical expertise has rapidly optimized our omnichannel integration, boosting sales across all platforms. Their partnership has been crucial for our long-term growth.
91APP delivers comprehensive e-commerce solutions—from web design and product showcasing to event planning and customer service. Timberland is thoroughly satisfied with their all-encompassing support.
The 91APP team excels in both internal and external communication, engaging in intensive weekly discussions with us to strategize for business growth.
91APP is a professional team with both strategic and practical expertise. They have helped us quickly implement and leverage the integration of online and offline channels to drive sales growth, creating a win-win situation across all channels. Partnering with 91APP has been the best decision for laying the foundation for long-term development.
From website design, product photography, product page creation, campaign planning, e-commerce platform collaboration, and customer service handling, everything has met our needs. We are extremely satisfied!
The 91APP team excels in both internal and external communication, engaging in intensive weekly discussions with us to strategize for business growth.
e-Commerce Outsourcing Service
The most experienced professional team
With over 20 years of successful experience in retail and e-Commerce, we have hands-on expertise in managing brands and major marketplaces. We possess a deep understanding of the retail market, e-Commerce, and brand operations!
Leading brands’ choice
In collaboration with leading international brands such as The North Face, Kipling, MAKE UP FOR EVER, and Timberland
Major marketplaces management
From brand.com operation management, brand integration across online and offline channels, advertising agency services, to membership management, our partner brands have seen an average performance growth of 75%
01
OMO consultant
Offline and online integration, promotion strategy, and execution plan
Integration of online and offline data (ERP/POS)
Assist with OMO promotion and training (concepts, sales, store staffs, etc.) within the organization
02
Website operation service
Website management—brand visual design, product categorization, event banner design
Product management—professional product photography and editing, product listing and delisting, product page creation
Campaign planning—product marketing, channel promotion campaigns, member campaigns
Advertisement production — ad creative design, video planning and filming
03
Taiwan’s major EC marketplaces management
System integration
Payment processing support
Inventory management
04
Brand digital advertising services
Focused on performance advertising
Advertising on Facebook/Google/Criteo, etc.
Influencer and comprehensive digital media planning/placement
05
Brand payment/logistics/customer service operations management
Order API integration
Return/Exchange order processing
Marketplace + Brand.com order logistics coordination
Product shortage/Defect communication
Real-time Phone Customer Service / Email Response
(Brand.com/marketplace user comment replies) / Online text customer service (LINE, Facebook, Chatbot real-time service)
06
Brand CRM data analysis
Brand CRM strategy
Data analysis (performance analysis, order operations analysis, customer service statistics, in-depth member analysis)
Project analysis and audience application
Select the services based on the brand’s unique requirement,
whether it is comprehensive collaboration or single-item cooperation
e-Commerce Outsourcing Service
The most experienced professional team
With over 20 years of successful experience in retail and e-Commerce, we have hands-on expertise in managing brands and large-scale e-commerce marketplaces. We possess a deep understanding of the retail market, e-Commerce, and brand operations!
Leading brands’ choice
In collaboration with leading international brands such as The North Face, Kipling, MAKE UP FOR EVER, and Timberland
Major marketplaces management
From brand.com operation management, brand integration across online and offline channels, advertising agency services, to membership management, our partner brands have seen an average performance growth of 75%
01
OMO consultant
Offline and online integration, promotion strategy, and execution plan
Integration of online and offline data (ERP/POS)
Assist with OMO promotion and training (concepts, sales, store staffs, etc.) within the organization
02
Website operation service
Pro product/model shoots & retouching
Product page management
Website design
Marketing campaign planning
Ad creative design
Video planning and production
03 輕鬆管理大量商品
Product listings, marketing campaigns, promotional content for marketplaces.
System integration
Payment processing support
Inventory management
04
Brand digital advertising services
Focused on performance advertising
Advertising on Facebook/Google/Criteo, etc.
Influencer and comprehensive digital media planning/placement
05
Brand payment/logistics/customer service operations management
Order API integration
Return/Exchange order processing
Marketplace + Brand.com order logistics coordination
Product shortage/Defect communication
Real-time Phone Customer Service / Email Response
(Brand.com/marketplace user comment replies) / Online text customer service (LINE, Facebook, Chatbot real-time service)
06
Brand CRM data analysis
Brand CRM strategy
Data analysis (performance analysis, order operations analysis, customer service statistics, in-depth member analysis)
Project analysis and audience application
品牌能依據自己的特性選擇適合的服務項目與內容；不論是全面合作或是單項合作，91APP都歡迎您隨時與我們聯絡！
Leading brands that Select 
e-Commerce Outsourcing Service
Kipling
Timberland
The North Face
MAKE UP FOR EVER
FamilyMart
Leading brands that select e-Commerce Outsourcing Service
Kipling
Timberland
The North Face
MAKE UP FOR EVER